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Team Members

Manage selected-deal client logins, More-menu access actions, bounded booked-meeting status access, archiving, and admin previews.

Updated Aug 3, 2026 7 steps 6 questions answeredOpen this page in the platform
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Overview

Team Members manages client logins for the selected deal. Add or reuse passwordless email-code logins, correct a member's name or email, archive or reactivate access, and let admins use each member's More menu to preview, remove access, or grant tightly bounded booked-meeting status updates.

How to use this page

  1. Select the client deal

    Choose the client in the switcher. The page and every action are scoped to that selected deal, so a multi-deal client login can be managed one deal at a time.

  2. Review the team

    The stat band shows Active and Archived members for this deal. Each directory row shows the member, email, join date, optional last login, Email code enabled, and available actions. A Meeting status badge identifies a member with the selected deal's active grant.

  3. Add a member

    Click Add User, enter a name and email, then choose Add User. A new email creates a client login for the selected deal. An existing client login can be added to this deal and reactivated when needed.

  4. Edit client details

    Choose Edit on another member's row, update the name or email, then select Save details. Email is required, validated, and cannot duplicate an existing client login. The current user cannot edit their own card here.

  5. Use More for secondary actions

    Select More on another member's row to open the action menu. From there, archive or reactivate the member. Admins can also enable or disable meeting status access, use Login as user for an active member, or remove that member from the selected deal.

  6. Grant booked-meeting status access when needed

    Admins can select More, then Enable meeting status for an active member and confirm the grant. That member can change only Meeting Set records to Prospect Cancelled, Meeting Held, Win, Meeting Held, Unqualified, Reschedule, or Client Handled. The grant does not allow changes to meeting dates, owners, notes, or other fields. Select Disable meeting status to remove it.

  7. Archive, preview, or remove access

    More contains Archive user or Reactivate user for any other member. Admins can use Login as user for an active member or Remove from deal to remove the selected deal membership, subject to activity protections.

What the buttons do

Edit
Opens the Edit Client User dialog to correct another member's name or email.
More
Opens secondary actions for that member, including archive or reactivate. Admins also see meeting status access, Login as user, and Remove from deal when allowed.
Add User
Creates a new client login or adds an existing login to the selected deal.
Archive user / Reactivate user
More-menu actions that stop or restore selected-deal access while preserving the login and history.
Enable meeting status / Disable meeting status
More-menu actions for admins. Gives or removes the selected deal's tightly limited Meeting Set status-update access for an active member.
Login as user
More-menu action for admins. Opens the member's permitted view with this deal selected.
Remove from deal
More-menu action for admins. Removes access only to the selected deal while retaining other memberships when applicable.

Common questions

Yes. Use Edit, enter the new valid email, and save. SalesHive prevents an email that is already used by another client login.
Select More on the member's row. Archive or Reactivate appears for another member, and admins see additional permitted actions such as meeting status access, Login as user, and Remove from deal.
No. The Edit action is shown for other members, not the current user.
Client portal members verify a new browser with a one-time code sent to their email. There is no password to set or reset.
Archive keeps the selected deal membership inactive. Remove from deal removes access to the selected deal while retaining other memberships when applicable.
An admin can grant an active client member permission to update only Meeting Set records as Prospect Cancelled, Meeting Held, Win, Meeting Held, Unqualified, Reschedule, or Client Handled. The permission is limited to the selected deal and cannot edit other meeting details.
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