Help CenterPlatform · Campaigns

Email History

Audit every outbound campaign email by date, campaign, and SDR, with Auto-Cadence vs Post-Call split, full email view, and CSV export.

Audit every outbound campaign email by date, campaign, and SDR, with Auto-Cadence vs Post-Call split, full email view, and CSV export.

Overview

Email History is the audit trail of every outbound campaign email sent for the selected client. Use it to confirm what went out, compare Post-Call and Auto-Cadence volume, and open the full email record without leaving the page. The view opens on today's sends; widen the date range to look further back.

How to use this page

  1. 1
    Select the client

    Pick the client in the top-right switcher. Every email shown belongs to that deal's campaigns. The header stat band updates to show Emails in view, Recipients reached, and the Auto-Cadence / Post-Call split.

  2. 2
    Set the date range

    Use the Start and End date pickers to choose the window. It defaults to today. The page reloads the matching sends when you change either date; if you set Start later than End, the range is swapped automatically.

  3. 3
    Filter and search

    Narrow the list with the All Campaigns and All Users (SDR) dropdowns, or type in the search box to match a contact, company, recipient or sender address, or subject. The summary line shows how many of the total emails are currently in view.

  4. 4
    Read the table

    Each row shows Contact, Company, To, From, Subject, a body Preview, Type (Auto-Cadence or Post-Call), the cadence Step, Campaign, SDR, and Sent time. Click any sortable column header to sort, and click again to flip the direction.

  5. 5
    Open the full email

    Click a row to open the complete email in a viewer, including the full body and headers, without leaving the page.

  6. 6
    Export what you see

    Click Export CSV to download the currently filtered and sorted emails as a spreadsheet. Only the rows in view are exported.

What the buttons do

Start / End date
Sets the date window for which sent emails are shown. Defaults to today.
All Campaigns
Filters the list to a single campaign.
All Users
Filters the list to one SDR's sends.
Search
Matches contact, company, to/from address, or subject. The X clears it.
Column header
Sorts by that column; click again to reverse the order.
Clear filters
Resets search, campaign, and SDR filters back to the full list.
Export CSV
Downloads the filtered emails as a CSV. Disabled when nothing is in view.

Common questions

Why do I only see today's emails at first?

The date range defaults to today. Change the Start date to look further back.

What is the difference between Auto-Cadence and Post-Call?

Auto-Cadence emails are sent automatically by the campaign's email sequence. Post-Call emails are follow-ups tied to a call disposition. The Type badge and the Auto / Post-Call stat show the split.

What does the Step column mean?

For auto-cadence emails it is the step number in the sequence (and variant when there is an A/B test). Post-call and one-off emails show a dash.

Does the CSV export everything?

No. It exports only the rows currently in view, respecting your date range, filters, and search.

Want SalesHive running outbound for you?

Book a 30-minute strategy call and we’ll map out exactly how SalesHive books qualified meetings for your team.

Back to Help Center