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Client Agents

Deal-scoped workspace for signed clients and staff to work with Agent Director, managers, and experts.

Updated Aug 5, 2026 6 steps 6 questions answeredOpen this page in the platform
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Overview

Client Agents is the deal-scoped Platform workspace for a selected client's Agent Director, functional managers, focused experts, or a client user's personal assistant. Signed client members use the same Client workspace profile, while prospect users remain onboarding-only. Agent Director is the default staff conversation when available. The roster makes the hierarchy clear with a top-level Director, highlighted Manager rows, and indented Expert rows.

How to use this page

  1. Select a deal

    Staff use the client switcher to choose the deal that scopes the workspace. A signed client with multiple active memberships can choose one of those permitted deals. When staff switch deals, the current role is carried to the new deal when it is provisioned there.

  2. Open a client agent

    Staff see the selected deal's available roles, grouped by function. Agent Director opens by default when available. It is the top-level conversation for the client program. Outbound, Digital Marketing, and Sales Managers appear as highlighted leadership rows, with their focused experts indented beneath them. Select a manager for the function or an expert for focused work.

  3. Chat or run

    Use the composer to send a request, dictate, attach a supported file, or start a focused run. The selected agent follows its centrally managed profile. Paid list actions use a dedicated Yes or No approval card for authorized staff.

  4. Review workspace tabs

    Use Conversation, History, Memory, Files, and Edit when available. Authorized staff can review proposed client-agent actions inline. Delivered files can appear with the run and remain available in Files.

  5. Review client-agent settings as staff

    Privileged staff can choose Edit for a selected role agent. Client agents inherit the client-scoped role baseline, with capabilities locked to the selected deal. Client users do not see Edit.

  6. Use a client-visible role agent

    Signed client members can select an approved role agent from the current deal and use its conversation, History, Files, and Start fresh controls. Staff-only Memory, approval controls, Run now, and enable or pause controls are hidden. Prospect users use their onboarding experience instead.

What the buttons do

Client switcher
Select an active permitted deal that scopes the workspace and carries the current role when available.
Agent Director
The top-level selected-client conversation, opened by default for staff when available.
Manager role rows
Highlighted functional leadership rows, including Outbound Manager, Digital Marketing Manager, and Sales Manager.
Expert role rows
Indented focused role agents under their functional manager, such as Campaign Expert, Website Expert, and Sales Deck Expert.
Conversation / History / Memory / Files / Edit
Open the workspace area allowed for the selected agent and viewer.
Inline approval card
Let authorized staff review a proposed client-agent action and approve or reject it.
Metrics (Agents submenu)
Open Agent Metrics for the selected active deal.

Common questions

The selected deal's Agent Director opens by default when it is provisioned. You can select any other available manager or expert from the roster.
Agent Director is the top-level conversation for the client program. Outbound, Digital Marketing, and Sales Managers lead their functional groups, while experts provide focused work within those groups. The roster highlights managers and indents experts to show that relationship.
For staff, yes when the same role is provisioned in the new deal. If it is unavailable, the workspace falls back to the available default role.
No. Deal selection is validated against the user's active memberships, and a URL or query parameter cannot open another client's deal.
Signed client members can use approved agents for their permitted deal. Prospect users remain in the onboarding experience until they become signed clients.
No. Client-agent capabilities come from the role baseline and stay locked to the selected deal. Authorized staff can review the resolved Tool access and harness rows.
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